Remote control does not work Remote control batteries are low, Change batteries or contact
when pointing directly at CD player. or remote is defective. your local dealer.
The water is cloudy. Sanitizer level is to low. Shock-treat the water and then
maintain a sanitizer level of 3 – 5
ppm at all times.
Water is old or high in Total Take a water sample to your dealer
Dissolved Solids. to have the TDS checked or drain
the tub and refill with fresh water.
Filter element is dirty. Soak filter in cleaning solution and
then rinse thoroughly or replace.
Plug from center of basket is not in Locate plug and install in basket
place allowing water to bypass filter. hole from the top.
pH balance is too high or too low Check pH level and adjust to
causing poor sanitizer performance. 7.2 to 7.8.
Filter cycles are too low for the Increase length of filter cycles. Done
bather volume. on the control panel on 500 and
700 series tubs. Done on the circuit
board on 300 series.
pH level is hard to keep balanced. Total alkalinity is not balanced. Increase total alkalinity to correct
level. 100 – 120 ppm.
Water is foaming a lot. Low calcium hardness level, water Raise calcium hardness level. See
is too soft. your dealer to check level and how
much to add. 150 – 200 ppm is
ideal.
Water is old or high in Total See your dealer to check TDS. Drain
Dissolved Solids. and refill if above 1500 ppm.
Sanitizer level is below 3 ppm. Check sanitizer level and increase
to 3-5 ppm.
Strong Chlorine or Bromine Combined chlorines need to be Shock water with either a chlorine
smell in tub. shocked to remove them. or non chlorine shock treatment.
Acrylic surface has a white haze High calcium hardness level in the Eliminate Plus was not added on a
on it after tub is drained. water. Calcium has adhered to weekly basis to prevent calcium
the surface of the tub. from adhering to the acrylic surface.
Remove with solution of water and
Filter Cure using a soft bristle brush.
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